Questions, problems or ideas: write to hourlap@aisoftwa.re, or useContact us in the app’s Settings tab. We read every message.
My apps are locked. How do I open them?
Walk the steps the current hour asks for. Then tap Check my steps on the lock screen or the widget, or open Hourlap, and they open. Need a break? Hold Unlock for 15 minon Home, or take the day off in Today options. You can always remove every lock by turning off Hourlap’s Screen Time access in iOS Settings.
I walked, but my apps still locked.
iOS doesn’t let apps read Apple Health while your iPhone is locked. If you walked with only your Apple Watch and left the phone on a desk, the phone may count 0 steps for that hour. Open Hourlap or tapCheck my steps: once Health can be read, the lock lifts.
How do I cancel Hourlap Pro?
Pro is billed by Apple. Open the Settings app, tap your name, then Subscriptions, and choose Hourlap. Or use Manage subscription in Hourlap’s Settings tab. Refunds are handled by Apple under its own policies.
